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Whether you or your loved ones are isolated at home, walking outside alone, or opening your doors to a series of new delivery people, Bond can provide a range of security support from the emotional to the functional. Ed Davis talks personal security.Read More >
Last Updated; March 31, 2020
We gather various types of Personal Data from our members, as explained in more detail below, and we use this Personal Data internally to personalize, provide, and improve our Services. For example, we may use data to allow you to set up a member account and profile, to contact you and allow other members to contact you, to fulfill your requests for certain products and services and to learn from how you use our Services. In certain cases, we may also share some Personal Data with third parties, but only as described below.
Information You Provide to Us:
Bond collects Personal Data that you provide directly to us and that is automatically collected in connection with your use of our Services. Personal Data may also be sent to us by third party business partners or service providers.
Information we collect directly from you:
Personal Data may include (but is not limited to): member info/data, usage data/info, in-app activity info, command center engagements, marketing communications preferences and engagements, payment data (Bond uses third-party payment processors), and more. This information is collected when you share the following with us:
Information we receive from third party sources:
Some third parties, such as our business partners and service providers, provide us with Personal Data about you, including (without limitation):
We receive and store any information that you knowingly provide to us. For example, through the registration process and/or through your account settings, we may collect Personal Data such as your email address and third-party account credentials.
We may communicate with you if you’ve provided us with the means to do so. For example, if you’ve given us your email address, we may email you about your use of our Services. If you do not want to receive certain forms of communications from us, please indicate your preference by [email protected].
Information we automatically collect when you use our Services: Some Personal Data is automatically collected when you use our Services, such as the following:
Information About Cookies: Cookies and other tracking technologies like web beacons, pixel stags, and SDKs (collectively, “Cookies”) are identifiers that we transfer to your device, allowing us to recognize your device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.
Cookies can either be “session cookies” or “persistent cookies”. Session cookies are temporary cookies that are stored on your device while you are visiting our Website or using our Service, whereas “persistent cookies” are stored on your device for a period of time after you leave our Website or Service. We use persistent cookies on our website to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Services, and how your use of the Services varies over time. For more information on cookies, including how to control your cookie settings and preferences, visit http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm, https://ico.org.uk/for-the-public/online/cookies/ and http://www.allaboutcookies.org/.
The Services uses the following cookies:
Essential Cookies: Essential cookies are required for providing you the features and services you have requested. For example, certain cookies enable you to log into secure areas of our Services. Disabling these cookies may make certain features and services unavailable.
Functionality Cookies: Functional cookies are used to record your choices and settings regarding our Services, maintain your preferences over time, and recognize you when you return to our Services. These cookies help us to personalize our content based on your usage patterns, and remember your preferences (for example, your choice of language).
Performance/Analytical Cookies: Performance/Analytical Cookies allow us to understand how members use our Services, by collecting information on how often members use a particular feature of the Services. These aggregated statistics are used internally to improve the Services in a way that makes the Services interesting to as many members as possible. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising.
We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data to:
Without limiting the foregoing and notwithstanding any rights of publicity, privacy or otherwise (whether or not statutory) anywhere in the world, and without any further compensation or right to review or approve any use permitted herein, we may and are hereby authorized to use audio and/or visual recording media (and other data) make in compliance with this Policy (including my voice, image, likeness and appearance) in whole or in part, with or without modification, in connection with: providing Command Center and other member services, training and quality assurance, purposes and improving our products and services offerings via print, broadcast, Internet and mobile.
We do not rent or sell your Personal Data in personally identifiable form to anyone. We may share your Personal Data with third parties as described in this section:
Data that’s been de-identified. We may de-identify your Personal Data so that you are not identified as an individual, and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual person.
Advertisers: We allow advertisers and/or merchant partners (“Advertisers”) to view the demographic information of members who will see their advertisements and/or promotional offers. In using our Services, members agree to provide any of the information we have collected from you in non-personally identifiable form to an Advertiser, so that Advertiser is able to select the appropriate audience for those advertisements and/or offers. For example, we might use the fact you are located in Kansas City to show you ads or offers for Kansas City based businesses, but we will not tell such businesses who you are. Or, we might allow Advertisers to display their ads to members with similar usage patterns to yours, but we will not disclose usage information to Advertisers except in aggregate form, and not in a manner that would identify you personally. Note that if an advertiser asks us to show an ad to a certain audience or audience segment and you respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach. Sometimes Bond conducts advertising campaigns on third party websites and applications (e.g., Facebook) (collectively, “Third Party Platforms”). In those cases, we may disclose your information in personally identifiable form to the operators of the Third Party Platforms solely to allow them to direct our advertising content to you via the Third Party Platform. In no event would we authorize such Third Party Platform Operators to reuse your email address in conjunction with other advertisers or for any other purpose.
Business Partners: In certain situations, businesses or third party websites we’re affiliated with may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). Users are able to clearly recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Data with that affiliated business only to the extent that it is related to that transaction or service. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business’ or websites’ policies.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. For example, we may use a data hosting service provider to store your information and make it available to use for our Services. Unless we tell you differently, our agents do not have any right to use the Personal Data we share with them, beyond what is necessary to assist us.
Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Data by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your device by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personal Data we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of member information at any time.
Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:
The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at [email protected]
If you are a parent or guardian of a member of our Services who is under 13, you may contact us at any time to ask that (a) we stop collecting Personal Data from such member and (b) we delete any Personal Data already collected from such member. Please contact us at [email protected] to request deletion of the account of an underage member. Be advised that we may ask for additional verification and documentation to confirm your identity and authorization to make this request.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at [email protected]
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Data after you update or delete it, but not in a manner that would identify you personally.
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to [email protected], and we will try to resolve your concerns.